CLINIC FEES AND CHARGES
CLINIC FEES AND CHARGES
At Atlas Physio, we offer a broad range of services to a wide patient demographic, delivered in clinic, via remote health, and in patients' homes. Often, people will have questions regarding their entitlements, our fees, and whether or not they need to pay additional costs in order to access clinic services. Below, you can find the fees and charges you will need to pay to access services at Atlas Physio. Private Health reimbursements are available for all appointments, depending on your level of individual coverage and whether or not you are entitled to Extras.
In the Clinic
Initial Consultation
-
$120
Review Consultation
-
$90
Review Consultation (Student)
-
$80
Review Consultation (Pensioner)
-
$70
Extended Consultation
-
$140
In Your Home
Initial Consultation
-
$150
Review Consultation
-
$120
Review Consultation (Student)
-
$100
Review Consultation (Pensioner)
-
$90
Extended Consultation
-
$170
Telehealth and Remote Therapy
Initial Consultation
-
$120
Review Consultation
-
$90
Review Consultation (Student)
-
$80
Review Consultation (Pensioner)
-
$70
Extended Consultation
-
$150
Subsidised Services and Special Entitlements
Atlas Physio is happy to offer services to clients on DVA, TAC, NDIS funding and WorkCover. We also offer Bulk Billing for eligible clients. Atlas Physio will not charge fees or a gap payment in addition to the standard rate of reimbursement for subsidised clients.
-
DVA clients require a valid and current referral from your treating physician.
-
TAC clients and clients of other transport insurers require a valid claim number and must also supply their date of accident and contact details of their case manager.
-
WorkCover clients and clients managed under workforce insurance require a valid claim number and must also supply their date of injury, contact details of their case manager, and contact details of their Return To Work officer if available.
-
Bulk Billing is available for clients with current EPC, CDM, and TCA forms. Clients who wish to access Bulk Billed Services must present a valid and current referral from your treating physician. If you are presenting to the clinic for the first time as a new patient, your initial assessment is not bulk billed. Your bulk billing entitlement will be applied toward the charge of your standard consultations.
-
NDIS clients must provide details of their plan manager, plan number, plan structure, funding manager if relevant, and any other information deemed necessary in order to facilitate physiotherapy treatment.
Payment is required on the day of treatment unless otherwise arranged. Cash, EFTPOS and Credit Cards (Mastercard, Visa) accepted. No fee is charged for credit card use. AMEX cards are unable to be used. Private health insurance claims are processed on the spot using HICAPS if able. In the event where your overdue account is referred to a collection agency and/or law firm, you will be liable for all costs which would be incurred as if the debt is collected in full, including legal demand costs, and the cost of retention of that debt collection agency and/or law firm.
Reporting Charges
During the course of your appointment, and as part of undertaking treatment under some subsidised funding models such as the NDIS, TAC, and Worksafe, Atlas Physio may be required to generate reports of your clinical progress, treatment plan, and undertake specific assessments. Additionally, communication with employers as well as other professionals and stakeholders may require the production of additional documentation.
While Atlas Physio will endeavour to absorb the cost of any documentation produced during the course of your care, there may be some cost associated with the writing of documents and reports. Your clinician will appraise you of any additional costs associated with writing and reviewing documentation.
Communication Charges
During the course of your treatment with Atlas Physio, direct communication with your clinician and the clinic generally may incur fees and charges depending on the nature of those communications. Communications undertaken over phone, email, or other means may incur a cost depending on the nature of those communications and the time taken to address queries or changes that arise over the course of the interaction.
While Atlas Physio will endeavour to absorb the cost of any communications undertaken during the course of your care, there may be some cost associated with the these discussions. Your clinician will appraise you of any additional costs associated with this.
Consulting Charges
During the course of your treatment with Atlas Physio, consultation and review with outside parties and stakeholders may be necessary. This commonly occurs when receiving treatment as part of a subsidised model, such as under insurance, as part of worker's compensation, or under specific funding or entitlement. This consultation and review process can take the form of presentation at deposition, the generation of specific treatment reports in response to requests made by insurance companies, the provision and review of medical notes, as well as communication with or reporting for law firms and other legal stakeholders.
Where the register of fees for such consulting is specified by the organisation with whom that consultation is being undertaken, such as workplace insurance, transport insurance, or the NDIS, the consultation fee will be in line with what is suggested by those organisations. Where the register of fees is not specified by any organisation, Atlas Physio will discuss this with you and any relevant parties as needed.