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DVA and Veteran's Physio

Atlas Physio is happy to provide services to clients who are DVA White Card, DVA Gold Card, or DVA Gold-TPI Card holders. Receiving treatment as a DVA client is different to receiving treatment as a private client, so take note of the following:


1. You will need a doctor's referral.

To receive DVA subsidised services, you will require a referral from your GP stating how many sessions you need and what your assessed problems and goals are. A DVA client is eligible for 12 sessions of physiotherapy per referral before a new referral needs to be written. It is important to have this ready when you meet your therapist - it's how we bill for our services. If you do not have a referral, you will not be able to access DVA-subsidised physiotherapy. DVA clients must also present:

 - A valid (non-expired) white or gold card.
 - I.D. containing date of birth, and your full name.

If you cannot provide these details, you will not be eligible for subsidised rates at the time of your appointment. You will still be able to access physiotherapy services at standard rates, and you will still be provided with receipts.


2. DVA treatment will require reassessment and reporting.

As part of receiving subsidised physiotherapy treatment, Atlas Physio is obliged to conduct ongoing reassessment of your progress, and provide reports of your progress to the relevant authorities and individuals when requested as well as at regular intervals. This means that details of your treatment and your response to it will need to be submitted. Atlas Physio will take every measure to respect your privacy and minimise exposure of your information. For more information, you can ask your clinician any questions you may have regarding DVA procedures.

3. Subsidised treatment rates are different to standard rates.

The schedule of fees published by the Department of Veteran's Affairs specifies the maximum amount that will be paid for in an appointment. Atlas Physio WILL NOT charge you more than this rate for a standard consultation. You will still be liable for gym memberships, equipment purchases, and any out-of-clinic expenses.

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