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Home Care

Atlas Physio is happy to provide you with services on behalf of Home Care Package providers. Home Care Packages are amounts paid  by the federal government to an older person to provide services which will enable them to continue to live independently. The amount of money provided depends on the person's needs, as assessed by an independent assessment agency.


The funding that the patient receives through their Home Care Package can be spent on a wide range of nursing services, care services, social, support and well-being services, as well as on some types of equipment and home modification, to enable them to live safely and well at home. When your physiotherapist delivers services as part of a Home Care Package, they liaise with the Home Care Package Provider to do so. 


Atlas Physio has provided in-home care to clients in their own houses, in retirement homes, and in residential aged care facilities. Since its founding, Atlas Physio has served the communities of the North and Northeast suburbs including Thornbury, Northcote, Westgarth, Ivanhoe, Heidelberg, Abbotsford, Darebin, Brunswick, Preston, Coburg, Fairfield, Reservoir and Alphington.


Visits conducted on behalf of Home Care Providers are conducted differently to normal clinical visits - be sure to familiarise yourself with these important factors.



Reporting


Visits undertaken on behalf of home care packages require reporting to the Home Care Package Provider. This reporting entails the details of your sessions as well as the progress you make, the problems you are overcoming, and your engagement with therapy. During this reporting, Atlas Physio will comply with our Consent and Privacy policy.



Payment


Home Care visits are charged differently to in-clinic visits. This is to address costs associated with travel, time, and the unique needs of our patients' in-home environments. Be sure to familiarise yourself with the differences in pricing as noted in our fee schedule. 

 


Specials


Sessions conducted under Home Care Package funding basis are not eligible for discounts. 



Attendance Policy


Once a home visit has been scheduled and confirmed, it is your responsibility to be present at the nominated address at the nominated time. In the event that the client resides in a gated community, critical care unit or other such location that requires security access, you are responsible to inform the administrators of that location that the appointment is taking place.



Cancellation Policy


Home Care visits may be cancelled with at least 24-hours notice. 



Confidentiality


Home Care visits conducted in assisted retirement homes, residential aged care facilities, domiciles, critical care units and other supervised residences may require our clinicians to liaise with other medical staff. In this event, we will abide by the consent and privacy information stated on our website, and we will always endeavour to respect our patients' confidentiality. 

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